After Care

¥0 (Tax included)
5営業日以内にお届け ※予約商品はそろった段階で発送
Free shipping (Domestic Only)
Made in Japan

grayではお届けする商品と末永くお過ごしいただくため、お手元に届いてから2ヶ月以上が経過した商品に関して、有償でお修理や交換を承っております。

【お修理内容・代金目安】
・チェーン交換:1000円
・マルカンパーツの交換:500円
・新品仕上げ (磨き直し+メッキ塗装):1500円
・メッキ塗り直し:500円
・シルバー磨き直し:1000円

代金につきましては、お手元の商品の状態を確認後の確定となります。
ご希望のお客様はCONTACTよりご連絡くださいませ。

※在庫がないパーツの場合は対応致しかねます
※廃盤商品の場合は対応が難しい場合がございます

Please note that product may have subtle size differences from the measurement listed.

Pierced earrings come with earring backs.

If you find any issues on our products, please contact us via CONTACT on our website within 3 business days.

Please refrain from using the product when bathing or in the water, as brass products may discolor.

Orders will be processed and shipped within 5 business days.

If you purchase both a pre-ordered item and a regular item at the same time, we will send them at the scheduled delivery time of the pre-ordered items.

If you wish to have them shipped separately, please order separately.

Products will be wrapped together only when purchased at the same time.

We do not accept any returns and exchanges for different sizes and colors.

If you find any damages or faulty when delivered to you, please contact us within 3 business days.

In cases our products are defective, please send them back to us by cash-on-delivery. We will accept replacement as soon as we confirm that it is an initial defect.

We do no accept a cancellation request once your order is confirmed.

Gift options are offered under CATEGORY tab.

After Care

¥0 (Tax included)

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